Privacy Policy

Privacy Policy

Last updated: May 2026

Chitra Sales Private Limited, trading as Mufubu (“Mufubu”, “we”, “us”, or “our”), operating at 1817, Bhutani Office Tower, Sector 32, Noida – 201301, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.mufubu.com or interact with us for bulk and custom manufacturing enquiries.

1. Information We Collect

We collect the following information when you submit enquiries, place orders, or contact us:

• Name, company name, and designation
• Email address and phone number
• City and delivery address
• Order and product requirements (quantity, customisation details, branding specifications)
• Payment and billing information (processed securely through our payment gateway)
• IP address, browser type, and browsing behaviour (via cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfil your bulk and custom manufacturing orders
• Communicate about your enquiry, order status, and delivery
• Send product catalogues, pricing updates, and promotional information (you may opt out at any time)
• Improve our website experience and service quality
• Comply with legal and regulatory obligations

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with:

• Logistics and courier partners solely for order delivery purposes
• Payment gateway providers for secure transaction processing
• Our technology partners (e.g. Shopify) who power our website and order management

All third parties are bound by confidentiality obligations and may not use your data for any other purpose.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. By using our website, you consent to our use of cookies. You can disable cookies through your browser settings, though this may affect certain website functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are processed through a secure, encrypted payment gateway.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@mufubu.com.

8. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder. Any disputes shall be subject to the jurisdiction of courts in Noida, Uttar Pradesh.

9. Contact Us

For any privacy-related queries or concerns, please reach us at:

Chitra Sales Private Limited (Mufubu)
1817, Bhutani Office Tower, Sector 32, Noida – 201301
Phone: +91-93153 68515
Email: info@mufubu.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to review this policy periodically.